BuildSignal

Privacy Policy

Last updated: May 2025

BuildSignal ("we," "us," "our") operates BuildSignal.ai ("Site") and provides an AI-powered permit‐data service ("Service"). We respect your privacy and are committed to protecting your personal data. By using our Site or Service, you agree to the practices described below.

1. Information We Collect

Account Information: Name, email address, company name, ZIP code when you sign up or request early access.

Usage Data: Pages visited, features used, IP address, browser and device information.

Communications: Any information you voluntarily submit in emails, support requests, or feedback surveys.

Cookies & Tracking: We use cookies and similar technologies (e.g., Google Analytics) to understand Site usage and improve performance.

2. How We Use Your Information

To provide, maintain, and improve our Service.

To communicate with you about updates, billing, and support.

To personalize your experience and tailor the data we deliver.

To detect, prevent, and respond to security and technical issues.

To comply with legal obligations.

3. Sharing & Disclosure

Service Providers: We may share data with trusted vendors (e.g., Stripe for billing; cloud hosting) strictly to operate our Service.

Legal Requirements: We may disclose information if required by law or to protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred under confidentiality obligations.

4. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined here, or to comply with legal obligations. You may request deletion of your data at any time (see "Your Rights" below).

5. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing help@buildsignal.ai. We will respond within 30 days.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this policy; we'll post changes on this page with a revised "Last updated" date.

9. Contact

Questions or concerns? Email help@buildsignal.ai.